"Pursuant to the provisions of Basic Act [ Ley Orgánica ] 15/1999 of December 13 on the protection of personal data, you are hereby informed that any personal details that you may provide via this website will be included in a file owned and held by CONSORCIO DE TRANSPORTES DE BIZKAIA, c/ Ugasko, 5 bis - 1º dcha. - 48014, Bilbao (Bizkaia). The purpose of the said file is to facilitate the management of incident reports, suggestions and comments submitted by passengers.

To exercise your right to access, correct, cancel and object to the said details as recognised in the said Act, contact CONSORCIO DE TRANSPORTES DE BIZKAIA, c/ Ugasko, 5 bis - 1º dcha. - 48014, Bilbao (Bizkaia)"